There is a substantial increase in massage chair importers that are bringing in low quality chairs and selling them through various channels. In response to some of our customers that have experienced bad situations, I personally surveyed a number of venues such as the internet, home shows and county fairs for such importers. The result of input from my customer's experience and first hand insight from my surveys has yielded the following list of 5 key tips on how to avoid being taken.
1. Massage Chair PC Boards are Important: Massage chairs use computer software and pc boards to run the massage chair. The pc board or motherboard is the key board that runs the major functions of the chair. The sub boards are important as well. Ask where the pc boards are from. You want them from either Japan or Singapore. These have advanced chip foundries to make top quality boards. Shoddy electronics will make parts of the chair to malfunction or not work at all. This requires expensive service calls to have replaced down the road.
2. Check Out the Warranty: There are 2 things to check on the warranty. First, what is the coverage offered? Second, can the company cover the warranty? For a $3,000 massage chair, you should get 3 years parts, 3 years labor and minimum 90 days in home technician service. Now, the more important question, will they be around to make good on the warranty! You need to go with a reputable massage chair maker. One that has retail clients such as chain stores, etc. There are too many massage chair vendors that are just one man operations and may not be there down the road.
3. We Get Our Massage Chair From Panasonic's Factory: One of our favorite sales claims is where the massage chair comes from or where it is made. Some of our customers told us that salespeople would claim to get their massage chair from Panasonic's factory. This is a weird claim and we see it as a tactic to get you to believe somehow their quality is the same, but of course at a substantial discount to the Panasonic chair. Now, how could this be? It must be the same as the Panasonic, be careful!
4. Jack of All Trades, Master of None: Beware of vendors at fairs and home shows that sell everything but the kitchen sink. This is a sure sign of a one man importing machine. Now, I have a healthy respect for the entrepreneur, but one must specialize. I have seen booths with a couple of massage chairs along with a million other gadgets. It is like a one man flea market. These guys import everything and anything, especially what they just got a good deal on. Seriously, who knows what massage chair will be on the next shipment? They are armed and dangerous. Use Extreme Caution!
5. I Can't Believe The Deal I Am Getting: Always remember, you get what you pay for. There were few peddlers that offered a $5,000 massage chair for $1,500 and came with a 5 year warranty. Wow! We couldn't believe it. This chair is made in Panasonic's factory! We tried to do the math. Free shipping, long warranty and cheap price. They can't be making any money! How could we resist? Most likely we would have bought into a series of frustrating future problems and be left with a boat anchor in our living room.
We have put these tips together from many of our customers that have made these mistakes and we are passing this one so you do not fall into these same traps. There are many excellent massage chairs on the market. They will bring you years of enjoyment and relief. Take your time and find the right model from a reputable manufacturer. This will ensure years of relaxation (rather than frustration). - 16650
1. Massage Chair PC Boards are Important: Massage chairs use computer software and pc boards to run the massage chair. The pc board or motherboard is the key board that runs the major functions of the chair. The sub boards are important as well. Ask where the pc boards are from. You want them from either Japan or Singapore. These have advanced chip foundries to make top quality boards. Shoddy electronics will make parts of the chair to malfunction or not work at all. This requires expensive service calls to have replaced down the road.
2. Check Out the Warranty: There are 2 things to check on the warranty. First, what is the coverage offered? Second, can the company cover the warranty? For a $3,000 massage chair, you should get 3 years parts, 3 years labor and minimum 90 days in home technician service. Now, the more important question, will they be around to make good on the warranty! You need to go with a reputable massage chair maker. One that has retail clients such as chain stores, etc. There are too many massage chair vendors that are just one man operations and may not be there down the road.
3. We Get Our Massage Chair From Panasonic's Factory: One of our favorite sales claims is where the massage chair comes from or where it is made. Some of our customers told us that salespeople would claim to get their massage chair from Panasonic's factory. This is a weird claim and we see it as a tactic to get you to believe somehow their quality is the same, but of course at a substantial discount to the Panasonic chair. Now, how could this be? It must be the same as the Panasonic, be careful!
4. Jack of All Trades, Master of None: Beware of vendors at fairs and home shows that sell everything but the kitchen sink. This is a sure sign of a one man importing machine. Now, I have a healthy respect for the entrepreneur, but one must specialize. I have seen booths with a couple of massage chairs along with a million other gadgets. It is like a one man flea market. These guys import everything and anything, especially what they just got a good deal on. Seriously, who knows what massage chair will be on the next shipment? They are armed and dangerous. Use Extreme Caution!
5. I Can't Believe The Deal I Am Getting: Always remember, you get what you pay for. There were few peddlers that offered a $5,000 massage chair for $1,500 and came with a 5 year warranty. Wow! We couldn't believe it. This chair is made in Panasonic's factory! We tried to do the math. Free shipping, long warranty and cheap price. They can't be making any money! How could we resist? Most likely we would have bought into a series of frustrating future problems and be left with a boat anchor in our living room.
We have put these tips together from many of our customers that have made these mistakes and we are passing this one so you do not fall into these same traps. There are many excellent massage chairs on the market. They will bring you years of enjoyment and relief. Take your time and find the right model from a reputable manufacturer. This will ensure years of relaxation (rather than frustration). - 16650
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